I can only say my experience dealing with the TDS was an excellent one. TDS has saved me so much trouble from our landlord. On 1 April 2013, Northern Ireland joined the rest of the UK in implementing tenancy deposit protection for private tenants.2 Under the rules of the Scheme all private The adjudication came back 50/50. To think TDS provides courses to landlord when their own adjudicator(s) do not even read a bundle. My landlord submit literally nothing. I emailed K and the team at TDS and thanks to her and her colleagues everything has been resolved. Appreciate the team at TDS for guiding me through the deposit protection after a landlord refused to negotiate on bad terms. A huge thank you to Fozia and Kira for all of their help and very quick response. However, about three months ago I was asked to deal with a dispute involving my nephew and his landlord which was decided by the TDS. Their decisions are simply flawed and erroneously made. Well impressed. Good service. These Regulations will change the way in which you deal with deposits. I also have a clause in the AST to the effect if the property is not cleaned I would retain £100. We had a great experience with the TDS, everything was clear and done within the outlined timescales. Many thanks, 100% Recommend TDS ! The Tenancy Deposit Scheme (TDS) is a government approved tenancy deposit protection scheme in England and Wales... Read more This supplier doesn’t currently have a deal live on kerfuffle but if you’re interested in them and you would like to be informed when a deal does come available let us know and we'll start tickling them until they concede. Protected deposit ‘scam’ It has come to PropertyHawks attention that some websites have emerged that suggest that they will also be able to take tenant deposits from landlords in a way that complies with government legislation. Couldn’t thank more for the help! The scheme applies to tenants who rent from a private landlord or letting agent, have an assured shorthold tenancy (which is the case in most tenancies) and who put down a deposit. I was very happy with the service and would totally recommend it if the landlord is being unrealistic in disputes. Thank you so very much Cathy you are a star ⭐️. Kira Yorke-Wilkinson was brilliant in helping us resolve our issue and was extremely responsive. Very unfair mediation service. I believe the TDS made a very fair decision in light of the evidence provided by both parties, and we were very happy to receive a substantial amount of our deposit back, and far more then the landlord and the agents wanted to give us. Read 2 more reviews about Tenancy Deposit Scheme (TDS) Only the latest review will count in the company's TrustScore Paul H 6 reviews. The Residential Tenancy (Deposit Scheme) (Jersey) Regulations 2014 were enacted under the Residential Tenancy (Jersey) Law 2011 (the "Law") to impose the Scheme, which is a government authorised tenancy deposit protection scheme designed to safeguard tenants' deposits and regulate their return at the end of a tenancy. TDS Resolution is a mediation service helping landlords and tenants resolve rent arrears So, a judge in a court of law, ruled that my tenants did breach the rental contract by redecorating my property without my permission to an appalling substandard of workmanship, and the TDS thought the best thing to do was award the deposit back to my tenants. Five star service, five star team I needed to transfer my deposits from another provider to TDS and after 2 months I was getting absolutely nowhere. By law, anyone renting through an Assured Shorthold Tenancy in England and Wales (this will apply to most people who rent their property) should have their deposit protected in a deposit protection scheme. They have considered all the details very fairly. Landlords will no doubt be familiar with the obligations imposed on them by the Act and the consequences of failing to fully comply within stipulated deadlines. Court Developments in relation to Landlords’ obligations under The Housing Act 2004. They acted in a completely biased manner and ignored the glaring irregularities in both the landlord’s submission as well as the entire checkin/checkout procedure.There are guidelines for both landlords and tenants published by TDS on its website with regards to the expectations and factors to be considered in determining the credibility of reports, evidences and claims in a dispute, but these are of no use when TDS and its reviewer fail to hold themselves accountable to them in the discharge of their duties.We are totally disappointed with the circumvention of the facts and evidence in our case resulting in a denial of justice with TDS failing to protect our deposit and thus effectively aiding a dishonest landlord in her ploy to hold on to money that is rightfully ours. Tenancy Deposit Scheme, (the Scheme), which flows from the Private Tenancies (NI) Order 2006. Very professional and helpful organisation. Zero Deposit is the only deposit replacement scheme that works with 79% of the top UK estate agentsᐩ, who have chosen a deposit replacement option, and is FCA regulated. The Scottish Government has released results from research with tenants, landlords and schemes as part of a review of the Tenancy Deposit Scheme in Scotland. 1 Tenancy Deposit Scheme reviews. The aim of the review was to look at whether the introduction of the Tenancy Deposit Scheme (TDS) had resolved the issues it was intended to and assess if the current regulations are fair and fit for purpose. Why should I have to haggle on costs associated with a tenant who trashed my house in 3 months to force me to end the tenancy?? Tenants should not be relying on this company. Extremely misleading in regard to their services. Development to operate a tenancy deposit scheme in Northern Ireland. TDS is a not-for-profit organisation which provides a government approved tenancy deposit protection scheme for England and Wales. Tenancy deposit schemes – a review. Our Insured scheme is a little different – your landlord or letting agent will keep your deposit for the duration of the tenancy, and pay us a small fee to protect it. Straightforward to use. Since the introduction of the Tenancy Deposit Scheme (TDS) on the 6th April 2007 it has been a legal requirement for a landlord to hold a tenants deposit in one of the government approved schemes or to obtain the correct tenancy deposit insurance.. © 2021 Trustpilot A/S. What ever happens they would be on the landlords’ side. Thank you. Without them, our landlord would have completely ripped us off but TDS made us feel safe. Both TDS and their “independent” reviewer upheld checkin/checkout reports that lacked validity and credibility. I am not joking, not a single piece of evidence. The dispute process was clear and straightforward and we got a decision quickly. Having very recently had my dispute as a tenant arbitrated by the TDS scheme I would like to thank the staff and Cathy Edgar in particular for making the application easy to understand and submit and for keeping us informed throughout the process. It was obvious they did not address my points raised. It's a tedious and time-consuming process. By law, each deposit protection scheme must offer free dispute resolution services for tenants, landlords and agents who can’t agree how deposits should be distributed at the end of a tenancy. Uzochi Ejimofor was particularly kind and helpful. Custodial deposit schemes. But, surprise - surprise, the TDS found the apartment being ok and proceed on charging US for things the landlord was supposed to fix. Avoid. There is evidence that early education and support provided by schemes is … They say you can’t appeal if you think their decision is wrong but they make factually incorrect decisions. Without any explanation they just simply said I did not pay my rent so it would be taken off from my deposit. She kept me informed each step of the process and her communications were helpful, clear and prompt.I was really glad my deposit was protected under TDS, as otherwise I may have not recovered my deposit. Thanks again. Because I only took £100 as a deposit I could only claim for that amount. Particular thanks to Waafa. Ministers can also withdraw their approval of any scheme following a review. They’ll be responsible for returning your deposit to you at the end of your tenancy - but don’t worry, your deposit is protected for the duration of the tenancy. After my continuous follow with the letting agent and living with cold water for 2 months when I did not get any responses to my emails and calls I had no other choice but had to stop paying rent for a couple of weeks, thought at least some one would be in touch with me. TDS Northern Ireland is a wholly owned subsidiary of The Dispute Service Ltd, which operates the Tenancy Deposit Scheme in England and Wales and is a key partner providing services to the SafeDeposits Scotland consortium, which operates the largest tenancy deposit A free inside look at company reviews and salaries posted anonymously by employees. The deposit for my tenant was in an insured scheme with a letting agent with the TDS but I wanted to transfer it to my name in the custodial scheme. Beyond unprofessional-a total disgrace. Chapter 4 reviews the tenancy deposit protection legislation in the rest of the UK. TDS provides great service in terms of resolving disputes. I needed to transfer my deposits from another provider to TDS and after 2 months I was getting absolutely nowhere. It is a slow process when it goes to adjudication which is my only complaint. All rights reserved. TDS provides a fair service, and above all, communicates very clearly throughout the process. Some of their staff are very nice and helpful;- that isn’t an issue but they simply do not know what they are doing. TDS is just one big SCAM and seriously needs looking into and closed down. He/she quickly looked at the inventory and the exit form. GB. Kelly’s focus within TDS is membership, business development and growth; this encompasses all aspects of new business across both the Insured and Custodial schemes. © 2021 Trustpilot A/S. Adjudication was fair and just and will be taking out a scheme as both a landlord through TDS shortly having witnessed a professional, responsive and thorough handling of my headaches. They were fair, justified and the system was clear to work. The process was straightforward and advisers on the phone always patient and helpful. I felt as though she really wanted to sort things out and all the issues were resolved thanks to her efforts. At the end of a tenancy the landlord must tell the protection scheme they're using how much of the deposit - if not all of it - to release to the tenants. My one star reflects the fact that it took TDS 3 months to come to a decision. Extremely helpful and polite people but most importantly efficient. Read 2 more reviews about Tenancy Deposit Scheme (TDS) Only the latest review will count in the company's TrustScore Paul H 6 reviews. It is clear to me the adjudicator did not bother reading the bundle. If you’re thinking of renting, you could end up spending over £1,000 on a deposit, according to the Tenancy Deposit Scheme. Very easy to use. The set up was straight forward, this … ZERO. I had the unfortunate experience of renting my home to tenants that showed complete disregard to their basic and contractual duty of keeping the home clean and not causing damage. Custodial schemes protect the whole of the deposit during the period of the tenancy. They were quick to respond & I cannot recommend them enough. I don't know what is funnier at this point, the fact that they insist to have gone through the evidence or the fact that from their decision it is more than evident that they didn't. Since the tenancy deposit scheme was set up the Deposit Protection Scheme has protected over 645,000 deposits have been protected with them worth over £480 million. TENANCY DEPOSIT FEES. By the way, forget the "we perceive the money as being the tenant's" and "landlords have to provide evidence to claim liability to the tenants". With both Custodial and Insured options, we have your deposits covered. You have had my County Court judgement papers sent to your service by me since 24 November 2020, at my recent call to the service you could not even find my legal document I sent to the TDS by email at your request nearly 2 months ago. Reply. 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